Privacy Policy

How we collect, use, and protect your data when you use RenewIQ.

Last updated: 8/13/2025

Overview

RenewIQ (“we”, “us”, “our”) provides tools to track client payments and send automated reminders. This policy explains what data we collect, how we use it, and your rights.

Data We Collect

  • Account data: name, email, password (hashed), workspace settings.
  • Usage data: app interactions, device/browser info, approximate region (from IP).
  • Customer data you add: clients, invoices, due dates, notes, message templates.
  • Support data: messages sent to support@renewiq.app.

How We Use Data

  • • Provide and secure the service (authentication, sessions, error handling).
  • • Send renewal reminders and notifications you configure.
  • • Improve product performance and reliability.
  • • Communicate service updates and important notices.

Cookies

We use essential cookies for authentication and session security. You can block cookies in your browser, but the service may not function correctly.

Data Retention

We retain account and workspace data while your account is active. You can request deletion at any time. Backups may persist for a limited period.

Sharing

We use service providers (e.g. hosting, databases, email delivery) under data processing agreements. We do not sell personal data.

Security

We use industry-standard security measures. No method is 100% secure; you are responsible for safeguarding your login credentials.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or export your data, and to object or restrict certain processing. Contact us to exercise these rights.

Contact

Email: support@renewiq.app